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High-Volume Call-Centre/ BPO Candidate Assessment/ Screening Technology

by Encapsulate Consulting | Oct 6, 2020 | Blog

The Challenge Screening call-centre employees can be tricky because assessing at this level becomes way too expensive. The cost of doing a numeracy, literacy, customer skills and a few skill/ ability tests could end up more than R1000 per person and the turnover of...
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Call-Centre Assessment Tools

by Encapsulate Consulting | Jul 6, 2020 | Blog

Improve Call-Centre Recruitment outcomes with Innovative Assessments Encapsulate Consulting are a leading South African Assessment Consultancy. We work with our clients to improve talent decisions through the use of psychometric and competency based assessment...

Recent Articles

  • The Things You Didn’t Know About Psychometric and Competency Assessments
  • Identifying High-Potential Employees Using Psychometrics
  • Partnering with a Professional Psychometric Assessment Company
  • Unlocking Potential: Understanding Reasoning Ability Psychometric Tests
  • The Pitfalls of Free Online Psychometric Testing in Recruitment
  • Unveiling the Power of Holistic Assessment
  • Problem Solving: A Crucial Workplace Skill
  • Understanding Resilience: The Key to Thriving in Adversity

Our Solutions

  • Psychometric & Competency Based Assessment
  • Online Assessment Tools
  • Online Skills Assessment
  • Intelligent Response Handling Assessment
  • Competency Development Guides
  • Career & Subject Choice Assessments

Contact Us

info@encapsulate.co.za
+27 (0) 10 590 6278

Cedarwood House, Ballywoods Office Park
33 Ballyclare Drive
Bryanston, Johannesburg

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